Frequently Asked Questions

Managing your shares

How can I buy or sell Telenor shares?: Your can buy or sell Telenor shares through your banking connection, financial adviser, stockbroker or online broker. The commission charges for buying and selling shares vary between the different organizations.
How can I find the value of my Telenor shares?: You can find the value of your share by multiplying current share price with the number of shares you hold. Go to the share price page
How do I find out how many Telenor shares I hold?: You should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor's registrar.
How can I change my bank details related to dividend payments?: You should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor’s registrar.
How do I deal with a death of a shareholder?: Please contact Telenor’s registrar at your earliest opportunity to establish which documents you will need to forward to them.
I do not know my VPS number, how do I get it?: To get you VPS number, you should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor’s registrar.

Registrar information

What is a registrar and who is Telenor’s registrar?

The Registar manage Telenor’s share register on behalf of Telenor. The registrar is responsible for ensuring dividend payments, provide information about shareholding in Telenor and route you to your personal accountant/bank.

Telenor ASA has appointed Nordea Bank Norge ASA as its registrar:

Nordea Bank Norge ASA

Issuer Services
P.O. Box 1166 Sentrum
NO-0107 Oslo, Norway
Tel: +47 22 48 64 00
Fax: +47 22 48 63 49

Joakim Boye Hansen
Email: Joakim Boye Hansen

The ADS holders should address any queries or instructions regarding their holdings to The Depositary Bank for Telenor’s ADR program:

JP Morgan

UK/Europe:
Hugo Sanders
JPMorgan Europe ltd.
60 Victoria Embankment, Floor 3, London, EC4Y OJP
Telephone:+(44) 2077772997
E-mail: hugo.w.sanders@jpmorgan.com

USA:
Jonathan L Paterson
Vice President
1 Chase Manhattan Plaza, New York 1005 1401
Telephone: +(1) 212 552 3461
E-mail: jonathan.l.paterson@jpmorgan.com

Website: www.jpmorgan.com

What shareholder services does the Telenor’s registrar Nordea Bank Norge ASA offer?

Nordea Bank Norge ASA offers the following services:

Telenor’s dividend payments to shareholders
Provide you with information on shareholding in Telenor
Route you to your VPS account owner (the bank responsible for your shareholder account) if you need to
- transfer your stocks to another person
- change your personal information as name, address or bank account information

Dividend information

When is the announcement of the Telenor dividend amount?

The proposed dividend is announced in connection with the Annual results reporting. The dividend amount is subject to approval on the Annual General Meeting.

When will the dividends be paid this year?

Telenor pays dividend once a year. The dividend will be paid 1 – 2 weeks after the Annual General Meeting. If you hold shares on the day of the Annual General Meeting (the record day) you will receive dividend. If you sell your shares before the Annual General meeting you are not titled to receive dividend.

How are dividends paid and taxed?

Dividend on the Norwegian stock exchange shares is paid in NOK and is subject to Norwegian tax law. If you hold shares on the day of the Annual General Meeting you will receive dividend. If you sell your shares before the Annual General meeting you are not titled to receive dividend. You can go to our dividend page for more information about the tax treatment of the dividend.

Where can I find information about dividend payments in previous years?

You can go to our dividend page for more information about upcoming and previous years dividends payments.

Can I reinvest my dividend to buy more shares in Telenor?

Telenor ASA do not have a reinvestment program. To buy Telenor shares contact your banking connection, financial adviser, stockbroker or online broker.

What is Telenor's dividend policy?

The policy of Telenor is to distribute a dividend to its shareholders which is equal to 40-60 per cent of normalised annual profits, and the Group will be aiming for a relative even annual growth in the ordinary dividend per share. Following the decision of the Board of Directors, this policy is based on the financial situation and the expected capital requirements of Telenor.

Go to our dividend page for more information.

When is the record date for the ordinary Telenor share?

The record date is the date of the Annual General Meeting. To receive dividend, your name must be on the share register on record date.

Where do I find the RISK amount?

You will find the RISK amount on the shareholder service site.

Annual general meeting

What is the Annual General Meeting (AGM)?

Annual General Meeting is a meeting with shareholders that is held once a year. The shareholders approve the last years accounts, the final dividend per share, and vote on any other resolutions.

When and where will the next Annual General Meeting be held?

More information about this year’s Annual General Meeting, go to the Annual General Meeting page.

Who can attend the Annual General Meeting?

To attend the Annual General Meeting you must be a Telenor shareholder.

How can I register for the Annual General Meeting?

You can register for the Annual General Meeting in two ways:

Two weeks before the Annual General Meeting you will receive a registration form to your registered postal address to be filled out and returned to Nordea Bank Norge ASA.
You can register electronically on the AGM page. All details of the registration procedure will be published two weeks before the next meeting.

How do I exercise my voting rights in case I am not present at the AGM?

As a shareholder in Telenor you may appoint a representative by proxy to exercise the shareholder’s voting rights at the AGM. This may be done in two ways:

Two weeks before the Annual General Meeting you will receive a registration form to your registered postal address to be filled out and returned to Nordea Bank Norge ASA.
You can appoint a representative electronically on the AGM pages. All details will be published 2 weeks before the next meeting.

When and where was the previous Annual General Meeting?

Information about previous Annual General Meetings is published on the AGM pages

What was the percentage of share capital represented on the latest Annual General Meeting?

Information about previous Annual General Meetings is published on the AGM pages

Stock market information

Where can I find Telenor's current & historic share price?: To see current and historic share price (from year 2000 -> today) you can go to the share price page
Who are the Telenor Group shareholders?: The state of Norway is the majority shareholder with a 54% stake. For an updated list of the 20 largest shareholders, go to the major shareholdings page.
Which analysts monitor the Telenor Group?: There are a number of analysts monitoring the Telenor Group. See list of current analysts on the equity analysts page
What is the free float of Telenor shares?: The largest shareholder in Telenor is the Norwegian Government with a shareholding on 54%. The free float in Telenor is 46%.
Where are Telenor Group shares traded and under what symbol?: Telenor Group is listed and traded on the Oslo Stock Exchange with the ticker symbol TEL.
What are the different types of Telenor Group shares?: There are only ordinary Telenor Group shares.
Are Telenor Group shares included in any stock market indices?: Yes, Telenor Group shares are included on the Oslo Stock Exchange Benchmark Index (OSEBX) as well as on leading international Telecom indices.

About ADRs

What is an ADR and who holds them?

An ADR (American Depositary Receipt) is a negotiable certificate issued by a depositary bank representing a specific number of shares of a non-U.S. company traded on a US stock exchange.

Telenor's depositary bank is:

JP Morgan

UK/Europe:
T.J. Campbell
Vice President
60 Victoria Embankment, London, EC4Y 0JP
Telephone:+44 207 7420 229
E-mail: t.j.campbell@jpmorgan.com
Website: www.jpmorgan.com

USA:
Jonathan L Paterson
Vice President
1 Chase Manhattan Plaza, New York 1005 1401
Telephone: +(1) 212 552 3461
E-mail: jonathan.l.paterson@jpmorgan.com

Website: www.jpmorgan.com

The ADR holders should address any queries or instructions regarding their holdings to JP Morgan at the addresses or phone numbers above.

How can I check my ADR shareholding?

For all queries or instructions regarding your ADR holdings, please contact JP Morgan (see contact information above).

What is the ADR trade symbol?

Telenor ADS trades at NASDAQ under ticker TELNY.

What is the difference between ordinary shares and ADRs?

Ordinary Shares trade at Oslo Stock Exchange under the ticker TEL. ADRs are tradable certificates representing a specific number of underlying shares. Telenor ADRs are traded under ticker TELNY.