Health, Safety, Security and Environment in the Telenor Group

Telenor Group places great emphasis on Health, Safety, Security and Environment (HSSE) and on responsible business conduct within its own operation and among suppliers.

Internal safety training in Telenor Serbia

Internal safety training in Telenor Serbia

Use of first aid room in Thailand

Use of first aid room in Thailand

Telenor HSSE Ambitions

  1. Demonstrate excellent working conditions and enviromental management.
  2. Require HSSE business conduct from suppliers.
  3. HSSE focus and efforts in accordance with international references.
  4. Make a difference in the local market and build a competitve edge.

HSSE Focus areas

Telenor has chosen to apply a holistic view on the HSSE work, integrating Occupational Health, Safety, and Security (OHS&S) and Environmental issues, both internally in the Group and towards suppliers, in one common approach. Key focus areas for the HSSE work are:

  1. Improved HSSE performance through long-term systematic work and continuous improvement.
  2. Implementation of an integrated HSSE Management System.
  3. Establishment of a group HSSE culture.
  4. Persistent focus on Supply Chain Sustainability.
  5. Selected group environmental programmes.

HSSE performance and preventive work

To monitor HSSE performance and progress, and to facilitate benchmarking, a comprehensive internal HSSE reporting system is established. Indicators are generally monitored on a monthly basis.

See key figures on internal HSSE performance

In order to support improved HSSE performance over time, Telenor carries out required training and awareness programmes on HSSE for its employees and in-house contractors at local level. In addition to local training and awareness, Telenor has developed a global HSSE vLearning programme, which will be rolled out across the Group during 2011.

Try our interactive HSSE learning programme

See key figures on preventive HSSE work

HSSE Management System

Telenor has decided to implement an HSSE Management System across the Group, in accordance with ISO 14001 for Environment and OHSAS 18001 for Occupational Health Safety & Security, scoping the internal operations in the Telenor Group.

During 2010, this system has been successfully implemented in most of the Telenor Business Units. The HSSE Management System ensures a structured way of assessing and mitigating HSSE risk within Telenor’s Business Units, with clear management involvement and direction.

For systematic HSSE activities in the supply chain area, see Supply Chain Sustainability.

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Creating a safe environment with online learning tool

All Telenor’s employees share a responsibility for safeguarding the environments in which we operate. The “People First” HSSE vLearning tool is focused on creating a safe and sound working environment for Telenor or for any of our suppliers